Privacy Policy | Star Hygiene Solutions

1. Introduction

At Star Hygiene Solutions True, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase. Please read this privacy policy carefully.

2. Information We Collect

We collect information you provide directly to us, such as:

Personal identification information (name, email address, phone number)
Shipping and billing address
Payment information (processed securely through Razorpay)
Order history and preferences
Business/organization details for bulk orders
Communication preferences

3. How We Use Your Information

To process and fulfill your orders
To communicate with you about your orders and provide customer support
To send promotional communications (with your consent)
To improve our website and services
To manage bulk/wholesale orders for businesses and institutions
To comply with legal obligations

4. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties except to trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential. This includes our delivery partners and payment processing services.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. All payment transactions are processed through Razorpay's secure payment gateway and we do not store your payment card details on our servers.

6. Cookies

We use cookies to enhance your experience on our website. Cookies help us understand how you use our site and remember your preferences. You can choose to disable cookies through your browser settings.

7. Your Rights

You have the right to access, correct, or delete your personal information. To exercise these rights, please contact us at 08062208349 or visit our store at Plot No. 531, Old Delhi Gurgaon Road, opp. Hanuman Mandir, Dundahera Village, Gurugram, Haryana 122016.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
Phone: 08062208349
Timing: 9:00 AM - 7:00 PM (Mon - Sat)
Address: Plot No. 531, Old Delhi Gurgaon Road, opp. Hanuman Mandir, Dundahera Village, Gurugram, Haryana 122016